Privacy and data protection

1. Processing of personal data

In accordance with the amended law of 2 August 2002 regulating the protection of personal data in computer processing as amended relating to the protection of individuals with regard to the processing of personal data, the processing of personal information relating to customers has been declared to the National Commission for Data Protection (CNPD). In addition, HANKO Sàrl undertakes not to communicate, free of charge or for consideration, the contact details of its customers or employees to a third party. The customer has a right to access, modify, rectify and delete data concerning him, which he may exercise with HANKO Sàrl.

2. Navigation cookies

To find out everything about cookies and their use on www.hanko.lu please see the page: Cookie Policy

3. Links

The site www.hanko.lu may contain links to third-party websites. Since HANKO Sàrl does not monitor these sites, the user acknowledges that HANKO Sàrl cannot be held responsible for the provision of these external sites and sources, and cannot bear any responsibility for the content, advertisements, products, services or any other material available on or from these external sites or sources. In addition, the use of information that you may provide to third parties on other sites or that these third parties may collect on other websites is not governed by this Privacy Policy. You should carefully review the Privacy and Personal Data Protection Policy of third-party websites and contact the publishers of these sites if you have any questions about how they use information about you. HANKO Sàrl cannot be held responsible for any third party who does not use information about you in accordance with the Privacy Policy of this third party or in accordance with any contractual or legal obligation to which this third party may be subject.

4. Security

All data collected by HANKO Sàrl is stored securely.

As part of the payment process, the latter being entirely and exclusively managed by the banking organizations, no personal data is collected or recorded by us.

5. Modification and access to your personal information

You may request HANKO Sàrl to communicate, correct, update or delete the information you have provided on the site, and which you have authorized to be stored in the customer database, by contacting us (see below: "Contact us"). Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you your personal data. Your request will be satisfied within two working days, provided that it is not abusive. Concerning the rights of rectification and deletion: the prerequisites are identical to those concerning the right of access. Finally, HANKO Sàrl may also keep copies of communications with users of the website for archiving purposes. www.hanko.lu, invoices and emails received by our users.

6. Contact us

If you have any questions about the Privacy Policy and the practices of HANKO Sàrl regarding the protection of personal data, please do not hesitate to contact us by email at info@hanko.lu.